Work Search Results

A free tool that makes it easy for non-traditional and under-resourced facilities to record and report diagnostic test results to public health departments.

A multi-year digital transformation across the Connecticut Office of Early Childhood — modernizing public-facing services, strengthening data practices, and building the internal capacity to keep evolving.

A plain-language public website launched during the COVID-19 emergency to help providers and patients understand, access, and use telehealth.

Helped the Center for Medicaid and CHIP Services shift from siloed system management to a product-driven operating model across a $100M+ data and technology portfolio.

An internal software factory that gives the U.S. Air Force a new model for building user-centered software and empowering airmen product teams.

We advised the Government of Canada’s NextGen HR and Pay team on agile procurement practices, developing a reusable assessment framework to strengthen the team’s approach to replacing the failed Phoenix pay system.

A DevOps operating model and Center of Excellence that enabled a $1B+ enterprise to improve software delivery performance and build lasting internal capability.

A mobile product strategy that gave the VA an evidence-based roadmap, decision framework, and architecture for delivering a flagship app to veterans.

A minimum viable product the VA could use to start running real governance conversations across its growing API portfolio.

A new acquisition model that redefined how government agencies procure software — adopted across more than a dozen programs and influencing procurement practices for years afterward.

Designed and launched a new marketplace model for procuring software development services that enabled agencies to evaluate real capability, accelerate delivery, and reduce risk.

Before strarting Skylight, Chris Cairns and Shashank Khandelwal helped the Transportation Security Administration accelerate its transition to a cloud-based operating model.

A practical API governance playbook for the VA’s API platform, drawn from a decade of API research and interviews with seven leading public- and private-sector teams — and published in the open for any agency to reuse.

A two-sided map of the VA’s public data surface and what veterans actually need — and a prioritized list of which datasets would be most valuable to turn into APIs.

Used code forensics and API prototyping to reduce risk and improve planning for a high-stakes legacy modernization at the Department of Labor.

A practical developer-outreach playbook for the VA’s API platform, drawn from a decade of API research and interviews with seven leading public- and private-sector teams — and published in the open for any agency to reuse.

Before founding Skylight, Robert Read and Chris Cairns helped turn around a troubled Social Security Administration modernization program through an intensive agile micro-sprint workshop.

A comprehensive framework that helped federal agencies approach digital transformation as a coordinated, incremental capability-building effort across seven critical dimensions.

A consulting practice within GSA’s 18F that helped federal agencies build digital capability through hands-on delivery, coaching, and organizational change.

A pilot training program that helped federal agencies build internal expertise to procure modern digital services using agile, user-centered, and cloud-based approaches.