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Digital Talent Management Handbook

A comprehensive guide on how government agencies can recruit, hire, onboard, and retain digital talent.

How we wrote this guide

Research for this handbook was conducted as part of an engagement with state agencies. This research included the following activities:

  • Desk review of many articles, blog posts, and reports from digital service teams, commercial industry, government organizations, and academic institutions
  • Interviews with leaders of existing digital service teams
  • Team members' personal experiences hiring, onboarding, and managing digital service teams