Charlye Tran: Serving people through service design
Service Designer, Charlye Tran, wasn’t always a public-interest technologist, but her work always had a goal of delivering positive outcomes to people.
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A human-centered approach to rebuilding the U.S. Refugee Admission Program
Lara Kohl shares her experience designing a roadmap to rebuild the U.S. Refugee Admission Program, as part of a project with the National Conference on Citizenship.